Mars casino is a new 2016 online gambling site that accepts Canadian and French players. It is a bitcoin casino and sister brand to the 7Bit casino. Players can wager in bitcoin and regular currencies. The Mars casino bonus for new players is $400 + 50 free spins and there is no code required. The launching of the VW T2 van into space with an astronaut giving a thumbs-up on the opening page and the clever of idea of being the first casino on Mars is a great package for appearing different. Even though this is a recent addition to the casino solar system, the site already has a million plus members and five hundred plus games.
Mars Casino Review - Introduction
Mars Casino is a bitcoin-friendly online casino that’s a member of the same group as 7Bit Casino, which boasts an excellent FRank. It comes in English and Russian and also supports fiat currency, which you can transfer to your new account within minutes. It runs on the platform provided by SoftSwiss and has quite a few offers to keep you busy the moment you make the first deposit. See what else to bear in mind before play in the full Mars Casino review next, and be sure to give it your own score with comments to add to its overall rating.
Bonuses
To help you get on your feet as a depositing Mars Casino member, they offer a match bonus with free spins on the first deposit, and then a couple of more deals on the second and third payment. Make sure you read the bonus T&C, which judging by the first impression seem relatively player-friendly, but are not without a few drawbacks for the more demanding players.
On top of that, the casino boasts with reload bonuses, free spin campaigns and cashback promotions. Keep an eye on their newsletter and news page for more exclusive deals.
Mars Casino Bonus Code
Software
The casino uses the full SoftSwiss games package, including exclusive titles as well as the ones from leading providers like NetEnt, Betsoft Gaming, Ezugi, Endorphina and Amatic. As with most sites, there’s no download needed. The native mobile app is not available either, so all you need is a standard web browser.
The developers made sure that both desktop and mobile users take full advantage of the lobby features. Without complicating it too much, they’ve added basic game categorisation, filtering by the provider, a search and favourites tab, where you can keep all your best games for quick access.
Games
Blood Suckers, Dead or Alive, Dr. Jekyll & Mr. Hyde, Book of Aztec, Twerk, and Neon Staxx are a few of the casino’s most popular video slots. If you don’t know which one to go for, then there’s a useful Feeling Lucky feature that would select one for you at random. Progressive jackpots are featured too but are limited to local pools mainly, including the many 3D slots from Betsoft.
Unfortunately for some, RNG table games are limited to roulette. To also enjoy a game of blackjack and baccarat, look into the Live tab, which includes live dealers from NetEnt and Extreme Live Gaming. They speak not only English, but also Spanish, Russian and Turkish.
Security
Mars Casino is operated by Direx N.V. which is licensed by the Government of Curaçao. For additional peace of mind, the games are certified as Provably Fair.
Banking
The casino accepts payment methods that include Visa and MasterCard, Skrill, Neteller, paysafecard, Trustly, QIWI, bank transfer and Cubits. For the benefit of players worldwide, the account can be held in EUR, USD, NOK, SEK, CAD, AUD, GBP or BTC.
When making a deposit, mind the additional banking fees, which don’t apply to withdrawals. Additionally, the processing time is instant, for both deposits and withdrawals, including reasonable lower and upper limits.
Customer Support
The customer service department is on standby 24/7 and is contactable via live chat and email.
Mars Casino Review
Mars Casino is an online establishment that has been operating for some time now.
The casino promises players the best experience, but unless you register and play on any online gaming platform, you can never believe any word that an online casino gives you.
After making a quick registration on this casino, I took the time to sample some of their games, and I will share my experience with you:
Mars Casino promises over 500 games on their site. However, a look around indicates that the casino is not being honest with this, as only about 300 games are available.
Mars Casino Licence
Mars Casino is a licensed entity, and the casino holds a licence from Curacao. According to the casino, players will get what they refer to as “galactic-sized winnings”. From what I understand, the casino promises that you will be in a position to make lots of cash from their games.
One unique thing that I noticed about Mars Casino is its theme. It’s all about going to outer space for some relaxation. This was a new experience that I had not seen anywhere else.
Gaming Platform
An online casino’s navigation has a lot of influence on the overall outcome of a gaming session.
I was hoping that I could get a better experience with Mars Casino, but unfortunately, it was not the case.
The site does not load fast even with super quick internet, and this is the same case with many of their slots.
The site can also be confusing since there are both primary and secondary menus.
Registration Process
The Registration process is quick and the casino warmly welcomes players who make a deposit.
The sign-up page requires your official names, a very strong password, a bonus code (if someone invited you), a valid email address, as well as your preferred currency.
Currencies available on the casino include the Euro, the US Dollar, British Pound, Swedish Kroner, Bitcoin, Australian Dollar, Canadian Dollar, and the Norwegian Kroner.
Availability of Games
Although Mars Casino works with some top developers, they are misleading their players into believing that they can provide games in excess of 500.
I was not able to find any slot game from my favourite developer, Microgaming, but I saw some from Endorphina, Betsoft, Amatic, Netent, and Ezugi.
Mars Casino No Deposit Codes
I hope Mars Casino will keep on adding games to their catalogue so that they can hit the 500 that they are so desperately in need of, while at the same time cater to a wider market.
In addition to the slots, Mars Casino offers Baccarat, American Blackjack, Live games, and Double Bonus Poker among others.
Mars Casino Bonuses
Online casinos are known for their many bonuses, and Mars Casino has not been left behind. For example, if you deposit €50, the casino will give you an additional €50. This translates to a 100% welcome bonus.
This bonus is accompanied by 50 free spins. However, these spins are not added automatically, and I was supposed to make a daily request for them via chat.
Mars Casino has an additional bonus if you make a second deposit. The second bonus awards you an equivalent of 25%, while a third deposit comes with a 50% bonus.
Special bonuses are only awarded on special days like Black Friday and Halloween.
However, I had a terrible experience with the bonus terms. After making a small bet using the bonus, I lost all hope of withdrawing it. This is because as I later came to learn, any wagers made using bonus funds do not count towards the wagering requirements.
Customer Support
Since online casinos are operated virtually, there is every reason for a casino to invest in great customer support.
Well, in this day and age, Mars Casino does not seem to realise this, as the casino has terrible customer support staff.
I once had an issue with document verification, so I thought it wise to get a clarification from the casino. I headed to their Live Chat and met a certain lady.
After explaining my predicament, the lady seemed disinterested in helping me, and shockingly, she was quite rude.
I could not believe that this is a casino that is competing with hundreds if not thousands of others and wondered why the lady thought she could keep customers on this casino with her terrible attitude.
Their FAQ page does not seem to give detailed answers to most of the common queries.
Email supports looks like its long dead, and it took the casino two weeks to answer to my email.
Conclusion
Mars Casino can as well shift their services to mars! The casino seems to be famous for all the wrong reasons. From terrible customer support to terrible bonus terms, Mars Casino does not seem to be sure of what they really want.
I was surprised that the casino can openly lie on the number of available games, knowing pretty well that, many players will find out the truth.
Clearly, this casino is not serious with their work, and I urge you to do your homework before investing any money here.
Their terms are quite vague and confusing. When I contacted their Live Chat support, the rude customer support staff kept on telling me that I was experiencing problems because “there was a system error, and other people were experiencing the same problem”.
I forgot to mention that, on many occasions, Live Chat stall at 'Operator Connecting, Please Wait'. You will be kept in line waiting for a response, only to later learn that you are talking to yourself.
Mars Casino needs to do a major overhaul of its services because nothing seems to work here.
The site is not simple to manoeuvre, and with games loading painfully slow, it’s only a matter of time before all the players run to join other reputable online casinos.